How We Work

From first call to launch day -- here is exactly how it works.

No mystery pricing, no scope creep, no surprises. We walk you through our three-phase process and give you a clear proposal before any work begins.

Talk to an AMS Expert

Some associations spend $150,000+ on enterprise AMS platforms, plus fees. Upside AMS replaces all of that with a transparent, all-inclusive model that's perfect for small to mid-sized organizations.

Phase 1

Discover

Starting at $5,000

We dig into your bylaws, forms, policies, and data to understand exactly how your organization works. You get a detailed implementation plan with timeline, cost breakdown, and data migration strategy -- before any development begins.

What you get

  • ✓ Detailed review of your membership categories, fee structures, and workflows
  • ✓ Gap analysis between your current processes and Upside AMS
  • ✓ Implementation plan with timeline and cost breakdown
  • ✓ Data migration strategy for your existing member records
Phase 2

Implement

Starting at $20,000

We configure Upside AMS to match your workflows, import your data, design your website, and train your staff. You test everything and give feedback before we coordinate launch day together.

What you get

  • ✓ Fully configured membership categories, fee schedules, and application workflows
  • ✓ Clean data import from your existing systems
  • ✓ Custom website design matching your brand
  • ✓ Staff training on admin tools and day-to-day operations
  • ✓ Testing and feedback cycles before launch
  • ✓ Coordinated launch day with support standing by
Phase 3

Support

Starting at $950/month

After launch, you get a dedicated support person -- not a chatbot. We handle hosting, backups, security, updates, and bug fixes. When you have ideas for improvements, we scope and quote them transparently.

What you get

  • ✓ Direct access to your dedicated support person
  • ✓ Server maintenance, security patches, and platform updates
  • ✓ Database backups and monitoring
  • ✓ Bug fixes and minor adjustments included
  • ✓ Annual renewal cycle support and oversight

Going forward

Continuous improvement, transparently managed. As you use Upside AMS, you'll discover new ways to improve how your organization uses the platform. We work together to continually enhance it. New feature requests are scoped, quoted, and scheduled transparently -- no surprises.

Transparent pricing. No surprises.

No per-member, per-seat, or per-email fees. We don't charge per member, per seat, or per email. Your monthly fee covers the platform, hosting, and support. Whether you have 500 or 50,000 members, the price stays the same. Growth should be rewarded, not penalized.

Custom work is quoted before it starts. Custom development is quoted separately and approved by you before we start. Every request comes with a written estimate. No work begins without your sign-off.

A proposal your board can review. We provide a detailed proposal document you can share with your board or committee, covering scope, timeline, and total cost.

Frequently asked questions

How much does Upside AMS cost? +
Implementation starts at $25,000 (Discovery at $5,000 + Implementation at $20,000). Ongoing support starts at $950/month, all-inclusive with no per-member fees, no user limits, and no caps on emails or storage. Every proposal includes a detailed breakdown.
How long does implementation take? +
Most organizations are up and running in 2-4 months, depending on the complexity of your membership structure and data migration needs.
Can I migrate from my current system? +
Yes. We have migrated data from spreadsheets, legacy databases, and other AMS platforms. We clean and validate every record as part of the implementation.
What kind of support do I get? +
A dedicated person who knows your organization. Reach them by email, Zoom, or phone -- no ticket queue, no waiting.
Are there limits on members, users, or emails? +
No. Your pricing is all-inclusive. There are no per-member fees, no limits on staff accounts, and no caps on emails sent.
Do you offer training? +
Yes. Staff training is included in implementation. We also provide ongoing guidance as your team or processes evolve.
Who owns my data? +
You do. Your organization's data is stored in its own dedicated database and can be exported at any time.
What if I want to leave? +
You own your data. We will export everything for you and help with the transition.

Ready? Book your free 30-minute call.

Free 30-minute Zoom call. No obligation.

Talk to an AMS Expert

Prefer email? Reach us at hello@upsideams.com